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The Patient Journey: Eliminating Disparities at Every Step

Premiere Date: Monday, November 7, 2022

This activity offers CE credit for:

  1. ABIM (MOC)
  2. Medicine (accme)
  3. Nursing (ANCC)
  4. Pharmacy (acpe)
  5. Psychological (apa)
  6. PA (aapa)
  7. Dietetic Registration (CDR)
  8. Social work (ASWB)
  9. Other

All other clinicians will receive a Certificate of Attendance stating this activity was certified for AMA PRA Category 1 Creditâ„¢

Credit Expiration Date:
Friday, November 7, 2025


Monica E. Peek, MD, MPH, MScMonica E. Peek, MD, MPH, MSc (Moderator)
Ellen H. Block Professor of Health Justice in the Department of Medicine
Associate Director, Chicago Center for Diabetes Translation Research
Director of Research, MacLean Center for Clinical Medical Ethics
The University of Chicago
Chicago, IL

Diane M. Bruessow, MPAS, PA-C, DFAAPADiane M. Bruessow, MPAS, PA-C, DFAAPA 
Director of Justice, Equity, Diversity, and Inclusion, PA Online Program
Assistant Professor Adjunct, Department of Internal Medicine
Yale School of Medicine, New Haven, CT
Transhealth, Florence, MA
Healthy Transitions
Montclair, NJ

DeLon Canterbury, PharmD, BCGPDeLon Canterbury, PharmD, BCGP 
African American COVID-19 Task Force (AACT+)
President/CEO of GeriatRx, Inc.
Deprescribing Implementations Strategist
Durham, NC

Lisa Richardson, MD, MA, FRCPCLisa Richardson, MD, MA, FRCPC 
Staff Physician, General Internal Medicine, Toronto General Hospital
Associate Dean, Inclusion and Diversity, Temerty Faculty of Medicine
Strategic Lead, Indigenous Health, Women's College Hospital
Co-Chair, Indigenous Health Committee, Royal College of Physicians and Surgeons of Canada
Ottawa, ON

Statement of Need

Health care disparities undermine the ability for patients to receive timely and accurate diagnoses, access to optimal treatments, and achievement of best possible outcomes. Each patient’s journey is inherently tied to their surrounding circumstances, including individual social determinants of health (SDoH), geographic location, as well as structural racism and systemic bias in the medical community. Such factors lead to health inequities and impact the patient experience throughout their care journey and ultimately impact their health outcome.

In this CME Outfitters webcast, expert faculty will discuss unconscious bias, racial and ethnic disparities, and health inequities and lay the foundation to implement real-world strategies and actionable steps for health care professionals (HCPs) and non-HCPs, including office, administrative, and support staff. This webcast will also integrate the patient perspective and allow learners to recognize how patients are impacted throughout their care and best practices that can improve care and outcomes for all.

Learning Objectives

At the end of this CE activity, participants should be able to:

  • Analyze racial and ethnic disparities resulting in health inequities in patient care.
  • Develop a team-based approach to improve the patient experience during visits.
  • Determine treatment based on SDoH to improve accessibility and success of patient care and outcomes.

Financial Support

Supported by an educational grant from Johnson & Johnson.

Target Audience

Physicians, PAs, nurse practitioners, nurses, pharmacists specializing in maternal health, pain management, cardiology, vision care, joint health, mental health, vaccinology, gastroenterology, obesity and/or primary care.

Credit Information

ABIM MOC Credit:
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 2.0 medical knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

Learning Formats
Enduring material

MIPS Improvement Activity:
This activity counts towards MIPS Improvement Activity requirements under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). Clinicians should submit their improvement activities by attestation via the CMS Quality Payment Program website.

Royal College MOC:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME's "CME in Support of MOC" program in Section 3 of the Royal College's MOC Program.

It is the policy of CME Outfitters, LLC, to ensure independence, balance, objectivity, and scientific rigor and integrity in all of their CE activities. Faculty must disclose to the participants any relationships with commercial companies whose products or devices may be mentioned in faculty presentations, or with the commercial supporter of this CE activity. CME Outfitters, LLC, has evaluated, identified, and mitigated any potential conflicts of interest through a rigorous content validation procedure, use of evidence-based data/research, and a multidisciplinary peer review process. The following information is for participant information only. It is not assumed that these relationships will have a negative impact on the presentations.

Dr. Peek reports the following financial relationships:

Consultant: Pfizer Inc.

Ms. Bruessow reports no financial relationships to disclose.

Dr. Canterbury reports no financial relationships.

Dr. Richardson reports no financial relationships.

The following peer reviewer and CME Outfitters staff have no financial relationships:
  • Jeffrey Helfand, DO (peer reviewer)
  • Meghann Taft-Lockard (planning committee)
  • Morgan Stockberger, MD, MBA (planning committee)
  • Kellie Busby, PharmD (planning committee)
  • Sandra Caballero, PharmD (planning committee)
  • Susan H. Yarbrough, CHCP (planning committee)
  • Sharon Tordoff (planning committee)

  • Faculty of this CE activity may include discussions of products or devices that are not currently labeled for use by the FDA. The faculty have been informed of their responsibility to disclose to the audience if they will be discussing off-label or investigational uses (any uses not approved by the FDA) of products or devices.

    Questions about this activity? Call us at 877.CME.PROS (877.263.7767).


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